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Road to Becoming a Successful Leader

As I evolve personally and professionally, I find myself seeking out opportunities to learn more about leadership. Working in Billing and Collections for behavioral health providers of Substance Abuse Disorders and Mental Health facilities, I will always work on my skills and knowledge; however, learning a technical skill in Revenue Cycle Management is vastly different then learning how to be a great leader.

I have decided to write a blog about leadership so I could become a respected leader. One of the aspects of being a great leader is you must be knowledgeable in the line of work you choose to be a part of. You must be dedicated and committed to your team. It is essential to have considerable communication skills, the ability to approach and establish an understanding of the mindset of your team.

A great leader should have the ability to support and guide the team to success. Leaders must be able to motivate, delegate, listen, make decisions and problem solve. Integrity is one of the most important things to convey to your team as leader, integrity is regarded as the honesty, truthfulness, and accuracy of one’s actions. I cannot express how crucial it is to have strong ethical or moral principles.

Leadership is an ongoing process to broaden and differentiate one’s capabilities required to perform effectively. As I develop myself into becoming the best leader I can be, I find one of the key aspects is attitude. Great leaders should influence their team towards their goals. In my experience a great leader is not about being the smartest, but it is more about understanding others and what makes a team work together to reach solutions.

Setting clear expectations is extremely important. In order for a team to succeed, they have to understand what is expected of them, and what their goals is. When expectations are clear the team bears the proper skills, knowledge, and resources to complete the task at hand. They are more likely to show accountability for the work they are preforming. As a leader it is very important to have team meetings to review and discuss the progress, trends and to ensure the team is meeting their individual and team goals.

Learn to motivate through recognition by giving feedback, new responsibilities, encouraging productivity, setting effective goals and team building. Anytime I find that feedback or assignments are not received well I immediately make a mental note to provide more encouragement. In my experience the more I give feedback and encouragement, the easier it is received.

Overall, leading a team is extremely challenging at times, however, it is very rewarding. We have worked hard to create an environment of integrity and transparency. Effective leadership requires fluidity to help deal with each situation on an individual basis. Mastering this provides us with the strongest chance of leading the team to success. We strive to be the best of the best, and with this mindset the leaders of Integrity Billing will guide our organization into a prosperous future.


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