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Every September, National Recovery Month reminds us of the importance of accessible, quality care for those working toward sobriety and mental wellness. For behavioral health professionals, it’s a time to celebrate progress while also recognizing the challenges that stand in the way of treatment. One of the most overlooked barriers isn’t clinical—it’s financial. Denied insurance claims can create a ripple effect that impacts patients and providers.

When we talk about suicide prevention, our minds naturally go to counselors, therapists, crisis hotlines, and community support systems. These are the people and programs working on the front lines to save lives. But behind the scenes, there’s another part of the equation that doesn’t always get the recognition it deserves: billing and financial support services that keep providers running smoothly.

Every September, National Recovery Month shines a light on the incredible strength of individuals who are working toward recovery from substance use and mental health challenges. It’s a time to raise awareness, reduce stigma, and remind communities that recovery is possible.

Nothing makes a behavioral health provider’s stomach drop quite like the phrase “Cigna audit”. This formal review process can feel intimidating and overwhelming, like a surprise pop quiz—only in this case, the teacher is holding your paycheck. But here’s the good news: you can survive a Cigna audit in one piece. With the right preparation and support, you can turn what feels like a nightmare into just another part of running your practice.

Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of dividing the U.S. into exclusive, non‑competing zones and fixing provider reimbursement rates, stiffing providers across the country.

The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel Free. Marketed as a plant-based herbal supplement that promises to boost mood, energy, and focus, these drinks appear harmless at first glance. But looks can be deceiving.