My experience during this time has been nothing short of a pleasure in my dealings throughout all departments of their company.  They have an extraordinary Utilization Review Department, a vast knowledge of billing and reimbursements, and their customer service is very good. I would gladly recommend Integrity Billing as I know they will do everything possible to address the needs of their clients, as they have done exactly that for me.

I’ve worked with a lot of billing companies over the 15 year span of my career in the substance abuse treatment industry. I was first introduced to the integrity team 3 years ago, and WOW!!! Not only did they more than double collections at the facility I was managing UM/UR for, they had the highest rate of appeal on denied claims that I’ve ever seen. Their onboarding process for new clients is seamless, the claim submissions are simple and straightforward, and they always keep me updated on outstanding claims. They’re professional, always available for questions, and feel more like family than a vendor. I’d highly recommend them to anyone looking for a billing company that is a cut above.

While I was typing up the words written by our clients it impressed on me what great work that is being done at Healing Springs Ranch and you all are a part of that work as well. The endless phone calls to the insurance companies, the copying and faxing of records, the billing, the follow ups and tracking that has to be done or any number of other things that you all do on a daily basis to make this all work truly makes a difference.

Just know that what you do impacts the lives of many and we appreciate your efforts.

I know the owners personally. Two of the most dedicated and hard-working people I know. I can assure all of you thier business means everything to them with you receiving all the benefits from that.

Their name says it all!. Integrity has participated in many of our addiction conferences for Executives over the years. Integrity has always fostered educating industry Executives on better business practices. They are a recognizable leader in the behavioral health industry. Eric, is a colleague and mentor. I value every conversation we have because he always teaches me something new.

Eric and his Team at Integrity are outstanding. The customer service they provide is second to none.

Integrity is by far the best of the best! There name says it all, integrity without compromise!

When our company decided to move in a different direction, there was one revenue cycle management company we chose to take care of our clients. Integrity Billing’s best in-class customer service, denials management, follow up and collections are second to none

In 2018 we needed to find another Third-Party Vendor for the Insurance Claims Billing/Utilization Management portion of our Substance Abuse Outpatient Clinical Services and were referred to Integrity Billing Co. After speaking with Eric and Denise and a couple of other facilities that use their services-we contracted with them. From the beginning Integrity Billing has worked diligently for us through effective and timely communication. Integrity Billing Co. goes out of their way to help answer questions and resolve issues we may have with insurance providers. Even being a small facility, they make us feel just as important as a large volume client. Everyone at Integrity Billing has been amazing to work with and we hope to continue our working relationship with them for years to come.