In 2020, over 40 million Americans had a substance use disorder, but only 6.5% received treatment. While there are many contributing factors, the cost of treatment remains one of the most significant obstacles.

Substance use treatment can be expensive, even with insurance coverage. Fortunately, there have been a number of improvements made over the years to make these services more attainable for people, including the Affordable Care Act and the Mental Health Parity and Addiction Equity Act. However, with each update, treatment centers must adapt to ensure they are following all billing compliance regulations.

At Integrity Billing, we know firsthand how much is at stake for providers and clients depending on timely access to substance use treatment. Behind the scenes, navigating the complexities of insurance claims, billing, and compliance can be a full-time job in itself. That’s where we come into the picture, providing professional revenue cycle and claims management services to support recovery centers offering vital services.

Here’s why hiring experts in revenue cycle management (RCM) isn’t just a smart move but an essential one.

Improved Cash Flow and Financial Stability

A professionally managed revenue cycle means faster, more accurate claims submissions and fewer delays in reimbursement. Our billing experts help minimize errors that can lead to costly denials or rejections, ensuring that your treatment center maintains a steady cash flow. This financial consistency allows you to focus on other aspects of running your facility, such as expanding services, hiring staff, and improving client care.

Reduced Claim Denials and Rejections

Insurance requirements are constantly changing, and even small mistakes in documentation or coding can result in denied claims. As a professional RCM team, we stay current with the latest regulations and payer policies, which helps reduce preventable denials. We also manage appeals efficiently, ensuring that every claim gets the attention it deserves. In fact, we’re proud to report a 35% reduction in denials for our clients.

Time Savings for Your Clinical Team

Every hour your staff spends chasing down unpaid claims or correcting billing errors is time taken away from patient care. Outsourcing your RCM responsibilities to a trusted partner like Integrity Billing frees up your team to focus on what you do best—supporting clients on their recovery journey.

Regulatory Compliance and Risk Mitigation

In a highly regulated industry, compliance is critical. Experienced billing partners bring deep knowledge of HIPAA compliance and state-specific mandates. By outsourcing to our experts, you reduce your risk of audits, penalties, or unintentional violations that could harm your practice. Case in point: the recent Senate Bill 363 could fine insurance companies that deny care up to $1 million for noncompliance.

Customized Solutions for Behavioral Health

Unlike generic medical billing services, our team specializes in substance use and mental health treatment. We understand the nuances of billing for therapy sessions, inpatient stays, medication-assisted treatment (MAT), and more. Our approach is tailored to the unique needs of your facility and your clients.

Data-Driven Insights and Better Decision-Making

While we might be best known for handling claims, our RCM services go far beyond this. We also provide valuable reporting and analytics to identify trends, track denial patterns, and forecast revenue. With this information, you can make smarter business decisions and strengthen your operations.

Partner with Integrity Billing for Expert RCM Support

In an environment where insurance complexities and financial pressure can overwhelm even the most experienced providers, having a dedicated billing partner makes all the difference. At Integrity Billing, we bring professionalism, precision, and compassion to every aspect of the revenue cycle so your team can focus on healing.

Ready to take the stress out of claims management? Contact Integrity Billing today at 800-683-5640 to learn how we can support your practice with end-to-end revenue cycle solutions.