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A few years back, we wrote about how difficult it can be to keep track of responsibilities and how maintaining a neat work journal can be helpful. Of course, everyone operates differently, and what works for one person might not work for another. But one thing is for certain: we can all use a little help at times. And this couldn’t be more true than for the behavioral health providers we work with every day.

If you’ve ever dealt with a commercial insurance payer, chances are you’ve experienced the frustration of what feels like an endless waiting game. From dragging their feet on loading contracts to ignoring follow-ups and dodging accountability, some payers have perfected the art of delay. These tactics aren’t just inconvenient; they also create serious disruptions in revenue cycle management. And ultimately, they jeopardize the financial health of essential healthcare providers.

Substance use and mental health challenges are deeply personal and complex, which is why there’s no one-size-fits-all solution to healing. Every individual’s story is unique, and so is their path to recovery. Embracing the fact that you or a loved one doesn’t have to fit into a specific mold can be incredibly empowering at the start of your journey.

When behavioral health providers think about cutting costs, outsourcing billing may not be the first thing that comes to mind. After all, doing billing in-house certainly looks cheaper on paper, especially for smaller practices. However, managing billing on your own often leads to revenue leakage, inefficiency, and stress, causing you to lose money.

This week, Central Texas was struck by catastrophic flash flooding that began over the July 4th holiday. To date, it has tragically claimed 120 lives and has left over 180 people missing, many of them children at overnight camps. The scale of devastation—as much as 20 inches of rainfall and rivers rising 20-30 feet within minutes—has rattled communities across Kerr County and beyond.

In substance use disorder (SUD) treatment, the primary focus is delivering compassionate, evidence-based care that helps clients heal and thrive. But behind the scenes, there’s another crucial piece that makes this possible: clinical documentation.