As we approach the Ribbon Cutting for our recent move of our office to our new location I was reflecting on the journey of the last 18 months. Yes 18 months! Are you planning to move your office? – It’s a great idea to start at least a year in advance. Scouting for property is the easy part, my business partner will assure you of that. However, the buildout, planning, architects, contractors, and IT are significant decisions that cannot be made hastily if you want to move without interrupting your service.
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You shouldn’t feel like you’re gambling when submitting your behavioral health claims. Unfortunately, that is exactly what it can feel like when trying to obtain payments for services rendered in the behavioral health billing industry. Much like playing roulette, the insurance companies like to play a game of odds, hoping that you will give up on denied claims, even when a service should be covered. It seems that the odds are always tipped in the payer’s favor. There is a saying in the world of gambling: “The house always wins.” While that is true in gambling it does not necessarily mean that this needs to be the case in the for your treatment center billing.
The weather is finally breaking in the northeast. Over the weekend, I was out and about and ran into some veterans collecting donations as Memorial Day is approaching. I always make a donation, for it is their sacrifices that allow me to live a life of freedom today! I did not have any cash and told them I would be back. When I came out of the store they were gone. I felt terrible that I missed the opportunity to donate and thank them for their service. I walked out into the parking lot and found them loading their car. I gratefully handed them my donation and said, “thank you for your service, it is your service that allows me to live a free life today.” They said wait! Let us give you a poppy. Being a heroin addict in recovery I said “that’s ok, don’t worry about it.” They insisted and I did not want to dishonor their tradition. It is a pretty flower after all, even if it’s meaning is very different to me. Read more
In honor of Alcohol Awareness Month I had asked my Friend “Sam I Am” to write his story; what he was like, what happened, and what he is like now. You see, once sober, Sam took to the act of service as so many of us do in recovery. Working in the Behavioral Health field I continually meet colleagues who share their story, their journey that brought them to sobriety, and a life being fulfilled by working in recovery. Read more
With the insurance payers requesting medical records at an alarming rate, it is critical that the client chart complies with multiple levels of requirements. Most centers are now serving three masters: State Regulations, Accreditation Requirements and Payer’s inconsistent criteria. Facilities’ and Center’s Policies and Procedures should include routine chart audits conducted by a compliance officer, peer reviewers and even third-party consultants. It’s that IMPORTANT! Claim reimbursement is often contingent on a payer reviewing the chart to determine if it meets medical necessity. Read more
At Integrity Billing, we value fully engaging in the communities where we live and work. One way we do this is by supporting local organizations that provide services to improve the lives of area residents, with a particular focus on education, healthcare, recovery and the arts. Read more
Being newly sober, it can be frightening to think “I will never drink again! I will have to go to these meetings the rest of my life. Life is going to stay the same forever”. Here are a few things you can do to challenge the pessimist inside of you, and how to spice up your sober life’s routine!
At the rate technology advances at times it seems near impossible to keep up with potential security vulnerabilities. The Healthcare industry was ranked among the top 5 industries to be targeted by hackers in 2016.¹ This is not surprising when you consider the value and amount of information needed for the industry to properly function. Although HIPAA has a set of rules for electronic privacy and security they are often not enough. Read more
Providing quality care in the behavioral health community involves mastery of many disciplines. While your staff provides ideal solutions for treatment and client care, we master the challenging claims management. At Integrity Billing, we are rooted within the behavioral health and substance use treatment communities. We understand the importance of effective claims management as a component of your success. We are here to help you effectively manage growth and focus on the health of your clients. By enlisting the assistance of our experts for your claims processes, you’re bringing dependable, ethical and successful revenue solutions to your facility. Read more
At Integrity Billing, we understand that your chief goal is to provide the best SUD treatment for your patients. Billing is an integral component of keeping your operations afloat, but for many substance use disorder treatment programs, the billing cycle can be a distraction from the main goal of effective treatment. At Integrity Billing, we are here to work with you to help you achieve your goals of quality care and treatment. We offer end-to-end solutions for SUD billing for treatment programs of many sizes. Your search for a comprehensive billing partner with a hands-on approach, that meets all of your needs, stops here! Read more