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Expect more from Us – A Utilization Rant

Expect more from Us – A Utilization Rant

Working in the behavioral health revenue cycle management field behind the scenes performing utilization review and utilization management, advocating for those struggling with Substance Use Disorder and Mental Health Disorders has its challenges.

February 9, 2021

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Five Tips for Keeping a Neat Work Journal

Five Tips for Keeping a Neat Work Journal

My thoughts are constantly scattered. Having a broad range of work duties can make it difficult to keep track of responsibilities. At times, intense focus on a single task can cause a loss of sight for tasks that seem unrelated. I have kept a work journal for the past few years. It has helped me immensely. However, I have learned a few things along the way. Here are five tips for keeping a work journal.

January 15, 2021

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Branding: The Importance of Brand Guidelines

Branding: The Importance of Brand Guidelines

As CEO of Integrity Billing, the greatest asset we have is our brand. After our first collaboration with a professional branding firm, designRoom, we were given a Brand Guidelines book; it is our Bible for anything branding. We use Brand Guidelines. They are rules for daily usage of the Integrity Billing brand. A brand without guidelines has no integrity.

December 30, 2020

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Data Destruction

Data Destruction

HIPAA (Health Insurance Portability and Accountability Act) and HITECH act (Health Information Technology for Economic and Clinical Health) compliance are taken very seriously in the healthcare industry. This is rightfully so; the internet is not a safe place for private information. However, policies surrounding HIPPA and HITECH do not start and stop with information that travels through the internet. Information is stored on all sorts of devices including computers, phones, and possibly even fax machines and printers.

October 15, 2020

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Mouse Ergonomics

Mouse Ergonomics

Is your mouse uncomfortable to use, but you can’t switch to using your laptop’s trackpad instead because it’s even more cumbersome for you? Then it’s time for you to buy a new mouse. But with so many brands and models out there for you to choose from, you may find it difficult and overwhelming to choose the right mouse for you. Here are a few helpful tips to keep in mind before you buy a new mouse.

August 24, 2020

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Always Ready

Always Ready

Recently, adapting to changes in workflow from Covid-19 has become a primary concern for most businesses. This makes it easy to overlook other outside threats to your business. Hurricane season in Florida starts today, June 1st. It is important to have plans in place before a hurricane to allow yourself to react in a timely manner. Integrity Billing has already begun reviewing disaster preparedness plans, preparation procedures and materials for the event of a hurricane.

Over the past few years Integrity Billing has continuously improved and adapted our procedures. However, no matter how concrete your plan is reviewing last year’s plan is always a necessity. Technology, vendors, and account managers change. Staff changes and promotions can change the way information and processes are delegated. Changes in technology and service features may impact former remote work plans.

June 1, 2020

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