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Every September, National Recovery Month reminds us of the importance of accessible, quality care for those working toward sobriety and mental wellness. For behavioral health professionals, it’s
When we talk about suicide prevention, our minds naturally go to counselors, therapists, crisis hotlines, and community support systems. These are the people and programs
Every September, National Recovery Month shines a light on the incredible strength of individuals who are working toward recovery from substance use and mental health challenges. It’s
Nothing makes a behavioral health provider’s stomach drop quite like the phrase “Cigna audit”. This formal review process can feel intimidating and overwhelming, like a
Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of
The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel
You’ve probably heard about the One Big Beautiful Bill Act (OBBBA), which has been all over the news since it was signed into law on
Fall is a season that naturally inspires reflection. Beyond its beauty, autumn offers the perfect opportunity to embrace one of the most powerful (and often
Few things are more frustrating for behavioral health providers than delivering care in good faith, only to face a recoupment (or insurer takeback) months later due
A few years back, we wrote about how difficult it can be to keep track of responsibilities and how maintaining a neat work journal can be helpful.
If you’ve ever dealt with a commercial insurance payer, chances are you’ve experienced the frustration of what feels like an endless waiting game. From dragging
Substance use and mental health challenges are deeply personal and complex, which is why there’s no one-size-fits-all solution to healing. Every individual’s story is unique, and
How billing works differently for private practices compared to treatment centers – payer mix, credentialing, and claim patterns counseling and outpatient groups should understand.
Billing for substance use disorder (SUD) is often combined with broader behavioral health billing, and while there is definitely overlap, assuming SUD billing is the
In behavioral health billing, 99214 is arguably the most widely submitted established patient E/M code—and also one of the most challenged. Many providers are sure
Few billing and coding decisions carry the same impact as whether to assign 99213 or 99214 for an established patient behavioral health visit. Code too
Not every patient who needs care will have an insurance plan that fits neatly into your existing contracts. A prospective client may have out-of-network benefits,
Every behavioral health practice generates data. Patient visits, claims submitted, payments posted, authorizations requested, denials received — the numbers are always there. But data without
