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99214 Time vs MDM: Which Billing Method Is Right?

In behavioral health billing, 99214 is arguably the most widely submitted established patient E/M code—and also one of the most challenged. Many providers are sure

99213 vs 99214: Decision Tree for Behavioral Health Visits

Few billing and coding decisions carry the same impact as whether to assign 99213 or 99214 for an established patient behavioral health visit. Code too

What Is a Single Case Agreement?

Not every patient who needs care will have an insurance plan that fits neatly into your existing contracts. A prospective client may have out-of-network benefits,

Behavioral Health KPIs That Actually Matter

Every behavioral health practice generates data. Patient visits, claims submitted, payments posted, authorizations requested, denials received — the numbers are always there. But data without

Precertification vs. Preauthorization: What Providers Need to Know

If you’ve spent time in healthcare billing, you’ve likely seen the terms preauthorization and precertification used in similar ways. Some payers use them interchangeably, while

Why Outcomes Tracking Matters in Behavioral Health

Ask most behavioral health providers what they got into the field for and you’ll hear a version of the same answer: they wanted to help

How Better Clinical Documentation Improves Financial Outcomes

Clinical documentation and financial performance may seem like two separate worlds, with one belonging to clinicians and the other to the billing team. In reality,

Behavioral Health Due Diligence: What Investors Look For

The behavioral health sector has seen a significant wave of investment activity in recent years. Private equity firms, health systems, and strategic acquirers have taken

ASAM Levels of Care and Revenue Cycle Performance

If you run a behavioral health or substance use treatment program, you’re already familiar with the ASAM criteria—the American Society of Addiction Medicine’s framework for

Why Behavioral Health Denials Are Often Misleading

When a behavioral health claim comes back denied, the reason code on the explanation of benefits may seem like it should tell you exactly what

Why Claims Get Denied After Authorization Approval

One of the most challenging experiences in behavioral health billing is receiving a claim denial on a service that was fully authorized. You dotted your

10 Reasons Behavioral Health Claims Get Denied

Claim denials are one of the most frustrating parts of running a behavioral health practice. You’ve done everything right—delivered the care, documented the session, and

Data Destruction

HIPAA (Health Insurance Portability and Accountability Act) and HITECH act (Health Information Technology for Economic and Clinical Health) compliance are taken very seriously in the

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Mouse Ergonomics

Is your mouse uncomfortable to use, but you can’t switch to using your laptop’s trackpad instead because it’s even more cumbersome for you? Then it’s

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Always Ready

Recently, adapting to changes in workflow from Covid-19 has become a primary concern for most businesses. This makes it easy to overlook other outside threats

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