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Prior to the COVID-19 pandemic, telehealth was underused and understudied. But as regulations changed and the telehealth parity went into effect, more people started taking
Substance use treatment is life-changing, but behind the scenes, billing for these services is anything but simple. Navigating the complexities of insurance claims, pre-authorizations, and
The landscape of behavioral health and substance use treatment is changing rapidly, and so are the billing requirements that support it. Providers are facing a
This week, Central Texas was struck by catastrophic flash flooding that began over the July 4th holiday. To date, it has tragically claimed 120 lives and has
It’s hard to believe it’s been seven years since we celebrated our ribbon cutting at our new office location. The move was the result of months
Do you sometimes feel like navigating insurance claims is more stressful than providing actual patient care? Well, you’re certainly not alone. Payor issues are one of the
As a mental health provider, your priority is helping people heal. This requires a great deal of time, focus, and compassion, things that are hard
Claim denials can be incredibly frustrating and costly for providers, especially those who work tirelessly to support individuals with mental health and substance use disorders.
Clear communication can make or break your revenue cycle, as it ensures all parts of the process, from patient intake to final payment, run smoothly.
Running a behavioral health facility comes with many responsibilities, and one of the more important ones is having accurate coding in the billing department. Accurate
Insurance payment collections can be a complex and time-consuming process for healthcare providers. It involves accurately coding, submitting, and following up on claims for services rendered to
Drug treatment centers play a crucial role in helping individuals overcome addiction and lead healthier lives. However, with the rise in opioid addiction and substance
Not every patient who needs care will have an insurance plan that fits neatly into your existing contracts. A prospective client may have out-of-network benefits,
Every behavioral health practice generates data. Patient visits, claims submitted, payments posted, authorizations requested, denials received — the numbers are always there. But data without
If you’ve spent time in healthcare billing, you’ve likely seen the terms preauthorization and precertification used in similar ways. Some payers use them interchangeably, while
Ask most behavioral health providers what they got into the field for and you’ll hear a version of the same answer: they wanted to help
Clinical documentation and financial performance may seem like two separate worlds, with one belonging to clinicians and the other to the billing team. In reality,
The behavioral health sector has seen a significant wave of investment activity in recent years. Private equity firms, health systems, and strategic acquirers have taken
