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Few things are more frustrating for behavioral health providers than delivering care in good faith, only to face a recoupment (or insurer takeback) months later due
A few years back, we wrote about how difficult it can be to keep track of responsibilities and how maintaining a neat work journal can be helpful.
If you’ve ever dealt with a commercial insurance payer, chances are you’ve experienced the frustration of what feels like an endless waiting game. From dragging
Substance use and mental health challenges are deeply personal and complex, which is why there’s no one-size-fits-all solution to healing. Every individual’s story is unique, and
When behavioral health providers think about cutting costs, outsourcing billing may not be the first thing that comes to mind. After all, doing billing in-house
In substance use disorder (SUD) treatment, the primary focus is delivering compassionate, evidence-based care that helps clients heal and thrive. But behind the scenes, there’s
Accurate billing isn’t just about submitting claims. It starts long before services are ever provided. One of the most crucial steps in the revenue cycle
Cigna just rolled out six new AI-powered tools on their myCigna portal to make healthcare—especially behavioral health billing—a whole lot smoother. These tools are designed to
Prior to the COVID-19 pandemic, telehealth was underused and understudied. But as regulations changed and the telehealth parity went into effect, more people started taking
Substance use treatment is life-changing, but behind the scenes, billing for these services is anything but simple. Navigating the complexities of insurance claims, pre-authorizations, and
The landscape of behavioral health and substance use treatment is changing rapidly, and so are the billing requirements that support it. Providers are facing a
This week, Central Texas was struck by catastrophic flash flooding that began over the July 4th holiday. To date, it has tragically claimed 120 lives and has
Earlier this year, Florida providers began operating under a much stricter clock for refunding patient overpayments. On January 1, 2026, the state’s new law (CS/CS/SB
“We’ve got your billing” should sound simple. But behind those three words lives a complex world most organizations have no idea exists until they’re evaluating
Submitting your behavioral health claim might seem like the finish line, but it’s really just the beginning of a long process. From the moment a
Mental health billing isn’t known for its simplicity, and frankly, it has earned that reputation. There is an array of time-based codes, telehealth place-of-service issues,
How billing works differently for private practices compared to treatment centers – payer mix, credentialing, and claim patterns counseling and outpatient groups should understand.
Billing for substance use disorder (SUD) is often combined with broader behavioral health billing, and while there is definitely overlap, assuming SUD billing is the
