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Beating the Odds: How to Win with Behavioral Health Billing

September is one of the busiest months of the year for gambling. With football season kicking off, sportsbooks are flooded with bets, and fans everywhere

Prior Authorization Approved… So Why the Denial?

The frustration is real. You’ve carefully submitted all the required paperwork for prior authorization and received an approval. Then—bam!—the claim gets denied anyway. Cue the

How Behavioral Health Providers Can Fight Low Out-of-Network Reimbursement

Out-of-network billing has always been a point of tension between behavioral health providers and insurance companies. Even when services are covered, providers often find themselves reimbursed

Can You Still Run a SUD Treatment Center as an Out-of-Network Provider?

If you run a substance use disorder (SUD) treatment center, you’ve probably wrestled with the in-network vs. out-of-network question more times than you’d like. It can feel

Recovery Month Spotlight: The Hidden Cost of Denied Claims in Behavioral Health

Every September, National Recovery Month reminds us of the importance of accessible, quality care for those working toward sobriety and mental wellness. For behavioral health professionals, it’s

Suicide Prevention Is Everyone’s Responsibility—Including Billing Partners

When we talk about suicide prevention, our minds naturally go to counselors, therapists, crisis hotlines, and community support systems. These are the people and programs

National Recovery Month: Celebrating Providers Who Make Healing Possible

Every September, National Recovery Month shines a light on the incredible strength of individuals who are working toward recovery from substance use and mental health challenges. It’s

How to Survive a Cigna Audit (and Keep Your Sanity)

Nothing makes a behavioral health provider’s stomach drop quite like the phrase “Cigna audit”. This formal review process can feel intimidating and overwhelming, like a

What BCBS’s $2.8 B Antitrust Settlement Means for Behavioral Health Providers

Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of

The Hidden Risk Behind “Feel Free”: Why This Wellness Drink Is Causing Concern

The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel

One Big Beautiful Bill Act: Impact of New Retroactive Medicaid Rules on Behavioral Health Billing

You’ve probably heard about the One Big Beautiful Bill Act (OBBBA), which has been all over the news since it was signed into law on

Finding Gratitude This Fall: How Thankfulness Supports Recovery and Mental Health

Fall is a season that naturally inspires reflection. Beyond its beauty, autumn offers the perfect opportunity to embrace one of the most powerful (and often