
The 30-Day Refund Rule: Florida’s New Requirements for Patient Overpayments
Earlier this year, Florida providers began operating under a much stricter clock for refunding patient overpayments. On January 1, 2026, the state’s new law (CS/CS/SB
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September is one of the busiest months of the year for gambling. With football season kicking off, sportsbooks are flooded with bets, and fans everywhere
The frustration is real. You’ve carefully submitted all the required paperwork for prior authorization and received an approval. Then—bam!—the claim gets denied anyway. Cue the
Out-of-network billing has always been a point of tension between behavioral health providers and insurance companies. Even when services are covered, providers often find themselves reimbursed
If you run a substance use disorder (SUD) treatment center, you’ve probably wrestled with the in-network vs. out-of-network question more times than you’d like. It can feel
Every September, National Recovery Month reminds us of the importance of accessible, quality care for those working toward sobriety and mental wellness. For behavioral health professionals, it’s
When we talk about suicide prevention, our minds naturally go to counselors, therapists, crisis hotlines, and community support systems. These are the people and programs
Every September, National Recovery Month shines a light on the incredible strength of individuals who are working toward recovery from substance use and mental health challenges. It’s
Nothing makes a behavioral health provider’s stomach drop quite like the phrase “Cigna audit”. This formal review process can feel intimidating and overwhelming, like a
Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of
The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel
You’ve probably heard about the One Big Beautiful Bill Act (OBBBA), which has been all over the news since it was signed into law on
Fall is a season that naturally inspires reflection. Beyond its beauty, autumn offers the perfect opportunity to embrace one of the most powerful (and often

Earlier this year, Florida providers began operating under a much stricter clock for refunding patient overpayments. On January 1, 2026, the state’s new law (CS/CS/SB

“We’ve got your billing” should sound simple. But behind those three words lives a complex world most organizations have no idea exists until they’re evaluating

Submitting your behavioral health claim might seem like the finish line, but it’s really just the beginning of a long process. From the moment a

Mental health billing isn’t known for its simplicity, and frankly, it has earned that reputation. There is an array of time-based codes, telehealth place-of-service issues,

How billing works differently for private practices compared to treatment centers – payer mix, credentialing, and claim patterns counseling and outpatient groups should understand.

Billing for substance use disorder (SUD) is often combined with broader behavioral health billing, and while there is definitely overlap, assuming SUD billing is the