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What BCBS’s $2.8 B Antitrust Settlement Means for Behavioral Health Providers

Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of

The Hidden Risk Behind “Feel Free”: Why This Wellness Drink Is Causing Concern

The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel

One Big Beautiful Bill Act: Impact of New Retroactive Medicaid Rules on Behavioral Health Billing

You’ve probably heard about the One Big Beautiful Bill Act (OBBBA), which has been all over the news since it was signed into law on

Finding Gratitude This Fall: How Thankfulness Supports Recovery and Mental Health

Fall is a season that naturally inspires reflection. Beyond its beauty, autumn offers the perfect opportunity to embrace one of the most powerful (and often

How to Avoid Recoupments for Retro-Termed Policies

Few things are more frustrating for behavioral health providers than delivering care in good faith, only to face a recoupment (or insurer takeback) months later due

Overwhelmed by Paperwork? How Revenue Cycle Management Brings Peace of Mind to Behavioral Health Practices

A few years back, we wrote about how difficult it can be to keep track of responsibilities and how maintaining a neat work journal can be helpful.

Games Commercial Payers Play: Delays, Disappearing Emails, and the Lack of Follow-Through

If you’ve ever dealt with a commercial insurance payer, chances are you’ve experienced the frustration of what feels like an endless waiting game. From dragging

There Are Many Paths to Recovery: Why One Size Doesn’t Fit All

Substance use and mental health challenges are deeply personal and complex, which is why there’s no one-size-fits-all solution to healing. Every individual’s story is unique, and

The Hidden Costs of In-House Billing (and How Outsourcing Solves Them)

When behavioral health providers think about cutting costs, outsourcing billing may not be the first thing that comes to mind. After all, doing billing in-house

Why Clinical Documentation is Key to Reimbursement in SUD Treatment

In substance use disorder (SUD) treatment, the primary focus is delivering compassionate, evidence-based care that helps clients heal and thrive. But behind the scenes, there’s

Why Verification of Benefits (VOB) Is the Backbone of Successful Medical Billing

Accurate billing isn’t just about submitting claims. It starts long before services are ever provided. One of the most crucial steps in the revenue cycle

Cigna Launches AI Tools to Simplify Healthcare

Cigna just rolled out six new AI-powered tools on their myCigna portal to make healthcare—especially behavioral health billing—a whole lot smoother. These tools are designed to

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