
The 30-Day Refund Rule: Florida’s New Requirements for Patient Overpayments
Earlier this year, Florida providers began operating under a much stricter clock for refunding patient overpayments. On January 1, 2026, the state’s new law (CS/CS/SB
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If you’ve ever tried to navigate insurance credentialing for a mental health provider, you know it’s not a quick process. It’s paperwork-heavy, timeline-dependent, and unforgiving
If you’ve ever handed your behavioral health billing off to a general medical billing company, or tried to manage it in-house with staff who weren’t
It’s one of the most common conversations we have with behavioral health providers—and it’s almost always sparked by the same moment. Someone on the billing
Running a behavioral health facility is hard enough without having to fight your insurance companies for every dollar. But if your collections feel lower than
Choosing a mental health billing company feels a lot like hiring a contractor. Everyone sounds great on the phone, their website looks polished, and they
Here’s a frustrating truth about behavioral health billing: most facilities are losing money they’ve already earned. Not because they’re doing anything wrong clinically, and not
Picture this: You’ve just helped someone complete 90 days of treatment. Their family is grateful. Their life has changed. But when you submit the claim
Cash flow is the lifeblood of any behavioral health or substance use treatment center. Without steady revenue coming in, it’s nearly impossible to keep your
You started your treatment center with a mission: to provide compassionate, life-changing care to people struggling with mental health and substance use challenges. In the
There’s no question that running a behavioral health or substance use treatment program is demanding. Between client care, staffing, compliance, documentation, and payer requirements, revenue
You’ve finally made it through the credentialing process. Your provider is approved, you’re in-network with insurance payers, and you’re ready to start billing for services.
You’ve built your behavioral health practice from the ground up. You’re passionate about providing quality care, and you want to make smart decisions about how

Earlier this year, Florida providers began operating under a much stricter clock for refunding patient overpayments. On January 1, 2026, the state’s new law (CS/CS/SB

“We’ve got your billing” should sound simple. But behind those three words lives a complex world most organizations have no idea exists until they’re evaluating

Submitting your behavioral health claim might seem like the finish line, but it’s really just the beginning of a long process. From the moment a

Mental health billing isn’t known for its simplicity, and frankly, it has earned that reputation. There is an array of time-based codes, telehealth place-of-service issues,

How billing works differently for private practices compared to treatment centers – payer mix, credentialing, and claim patterns counseling and outpatient groups should understand.

Billing for substance use disorder (SUD) is often combined with broader behavioral health billing, and while there is definitely overlap, assuming SUD billing is the