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Why Verification of Benefits (VOB) Is the Backbone of Successful Medical Billing

Accurate billing isn’t just about submitting claims. It starts long before services are ever provided. One of the most crucial steps in the revenue cycle

Cigna Launches AI Tools to Simplify Healthcare

Cigna just rolled out six new AI-powered tools on their myCigna portal to make healthcare—especially behavioral health billing—a whole lot smoother. These tools are designed to

HIPAA and Telehealth: What Behavioral Health Providers Need to Know

Prior to the COVID-19 pandemic, telehealth was underused and understudied. But as regulations changed and the telehealth parity went into effect, more people started taking

Who Handles Substance Use Treatment Billing?

Substance use treatment is life-changing, but behind the scenes, billing for these services is anything but simple. Navigating the complexities of insurance claims, pre-authorizations, and

Industry Trends and Regulatory Updates in Behavioral Health Billing

The landscape of behavioral health and substance use treatment is changing rapidly, and so are the billing requirements that support it. Providers are facing a

Disaster Preparedness for Substance Use Treatment Centers

This week, Central Texas was struck by catastrophic flash flooding that began over the July 4th holiday. To date, it has tragically claimed 120 lives and has

How to Move Your Behavioral Health Practice Without Affecting Patient Care

It’s hard to believe it’s been seven years since we celebrated our ribbon cutting at our new office location. The move was the result of months

Solving Payor Headaches: Practical Tips to Keep Your Revenue Cycle on Track

Do you sometimes feel like navigating insurance claims is more stressful than providing actual patient care? Well, you’re certainly not alone. Payor issues are one of the

Supporting Mental Health Through Smarter Revenue Cycle Management

As a mental health provider, your priority is helping people heal. This requires a great deal of time, focus, and compassion, things that are hard

Top Denial Reasons for Medical Claims in Mental Health and Substance Use Treatment

Claim denials can be incredibly frustrating and costly for providers, especially those who work tirelessly to support individuals with mental health and substance use disorders.

Reporting Changes to Your RCM Company to Prevent Denials

Clear communication can make or break your revenue cycle, as it ensures all parts of the process, from patient intake to final payment, run smoothly.

Accurate Coding in Behavioral Health Billing Company

Running a behavioral health facility comes with many responsibilities, and one of the more important ones is having accurate coding in the billing department. Accurate

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