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Every September, National Recovery Month shines a light on the incredible strength of individuals who are working toward recovery from substance use and mental health challenges. It’s
Nothing makes a behavioral health provider’s stomach drop quite like the phrase “Cigna audit”. This formal review process can feel intimidating and overwhelming, like a
Earlier this year, Blue Cross Blue Shield (BCBS) reached a landmark $2.8 billion settlement resolving long-standing antitrust allegations. The suit, filed in 2012, accused BCBS plans of
The next time you stop into a gas station or convenience store, look closely at the counter; you may spot small blue bottles labeled Feel
You’ve probably heard about the One Big Beautiful Bill Act (OBBBA), which has been all over the news since it was signed into law on
Fall is a season that naturally inspires reflection. Beyond its beauty, autumn offers the perfect opportunity to embrace one of the most powerful (and often
Few things are more frustrating for behavioral health providers than delivering care in good faith, only to face a recoupment (or insurer takeback) months later due
A few years back, we wrote about how difficult it can be to keep track of responsibilities and how maintaining a neat work journal can be helpful.
If you’ve ever dealt with a commercial insurance payer, chances are you’ve experienced the frustration of what feels like an endless waiting game. From dragging
Substance use and mental health challenges are deeply personal and complex, which is why there’s no one-size-fits-all solution to healing. Every individual’s story is unique, and
When behavioral health providers think about cutting costs, outsourcing billing may not be the first thing that comes to mind. After all, doing billing in-house
In substance use disorder (SUD) treatment, the primary focus is delivering compassionate, evidence-based care that helps clients heal and thrive. But behind the scenes, there’s
Picture this: You’ve just helped someone complete 90 days of treatment. Their family is grateful. Their life has changed. But when you submit the claim
Cash flow is the lifeblood of any behavioral health or substance use treatment center. Without steady revenue coming in, it’s nearly impossible to keep your
You started your treatment center with a mission: to provide compassionate, life-changing care to people struggling with mental health and substance use challenges. In the
There’s no question that running a behavioral health or substance use treatment program is demanding. Between client care, staffing, compliance, documentation, and payer requirements, revenue
You’ve finally made it through the credentialing process. Your provider is approved, you’re in-network with insurance payers, and you’re ready to start billing for services.
You’ve built your behavioral health practice from the ground up. You’re passionate about providing quality care, and you want to make smart decisions about how
